About Vault Outsourcing
We partner with Australian financial services firms to build dedicated, compliance-ready offshore teams in the Philippines — at 60% lower cost than local hiring.
Our mission
Vault Outsourcing was built to help financial services firms build reliable offshore teams that grow with their business — without the compliance risk, quality uncertainty, or management overhead of traditional BPO.
We specialise in financial and professional services, covering mortgage broking, lending, fintech, insurance, asset finance, accounting, financial planning, and credit unions across markets including Australia, New Zealand, the UK, North America, and Singapore. This focus means our talent pool, screening process, and onboarding are built around the exact skills and compliance requirements you need.
Every team member is fully dedicated to your business and never shared across clients. They become part of your team, wherever you are based.
Built by an operator, for operators
Our founder, Dean Hutton, set out to find efficiency for his own financial services business — but every outsourcer he tried lacked true partnership. They treated his team like a line item, not an extension of his firm.
So he built Vault: a dedicated, compliance-ready offshore partner that operates the way he wished his own provider had. Specialist talent, AU-timezone teams, and full operational support — so the work, not the overhead, stays your focus.
Dean Hutton
Founder & Chief Executive Officer
The people behind Vault
A leadership team spanning Sydney and Manila — finance, operations, and technology specialists who understand Australian financial services and Philippine talent.
Dean Hutton
Chief Executive Officer
Trang Le
Chief Financial Officer
Jack Hutton
Director of Strategic Partnerships
Beryl Fauni
Director of Operations
Kim Umnas
Project Manager
Kristofer Bauza
Partner Growth Manager
Jerome Ramirez
HR Manager
Anthony Racraquin
Finance Manager
Marvin Bauzon
IT Manager
Our departments
Specialists across two locations, working as one team.
Recruitment
Our specialist finance recruitment team sources, screens, and shortlists candidates from the Philippines' deep financial services talent pool. They understand AU compliance requirements — not just CVs.
Client success
Your primary point of contact throughout the engagement. Client success managers are based in Australia and understand the financial services regulatory landscape firsthand.
Operations & HR
Handles all HR, payroll, performance management, and employee relations for your offshore team. Vault takes the complexity off your desk completely.
Compliance & training
Delivers AU-specific compliance training to every placed team member — AML/CTF, KYC, AFSL/ACL obligations, responsible lending, and data privacy.
IT & security
Manages the ISO 9001 and ISO 27001 certified infrastructure, PEZA facility access controls, device management, and security monitoring across all client environments.
Why choose Vault?
We're not a generic BPO. We're a specialist financial services offshoring partner built for the Australian market.
A working partnership, not a vendor
From your first hire to a full department — we handle the operations so you can focus on the work.
No minimum seat requirement
Start with a single specialist and scale when you're ready — no bulk commitments, no rigid contracts. Name the role and we'll find the best-fit candidate from our Philippine financial services talent pool.
- Start with one role, scale on your timeline
- Name the role — we source the best fit
- Flexible scaling, no minimum commitments
- Built for steady, sustainable expansion
Integrated departments
We run the IT, HR, payroll, facilities, and compliance your offshore team needs — so you stay focused on the work, not the operational overhead of running a team in Manila.
- Complete IT infrastructure & device management
- HR, payroll & compliance handled end-to-end
- PEZA-registered facilities & office management
- You focus on the work; we run the rest
Experienced advisor service
Vault works alongside you to build a strong, talented offshore team in your area of financial services — with expert recruitment matching, ongoing performance reviews, and process optimisation.
- Dedicated teams aligned with your culture
- Expert recruitment matching for finance roles
- Ongoing people management & performance checks
- Process development and optimisation
Certifications & compliance
Rigorous certifications so you can offshore with confidence.
ISO 9001 and ISO 27001 certified
The international standard for information security management. Our infrastructure, processes, and people are audited and certified to protect your sensitive financial data.
PEZA registered
Philippine Economic Zone Authority registered facility in Manila. Government-accredited, tax-compliant, and operating within a regulated economic zone.
Where we operate
One delivery centre. Five global markets. The same standard of quality everywhere.
Manila, Philippines
7th Floor Yuchengco Tower, RCBC Plaza, 6819 Ayala Avenue, Makati 1227 Metro Manila
Philippines (Alabang)
23rd Floor, Insular Life Corporate Centre Tower 2, Insular Life Drive, Muntinlupa, 1781 Metro Manila
Philippines (Makati)
5th Floor, V Corporate Centre, 125 LP Leviste St., Salcedo Village, Makati 1227 Metro Manila
Philippines (Cebu)
17th Floor Sky Rise 4B, Cebu City
Australia (Sydney)
Suite 201, Level 2, Blue Street, Nth Sydney, NSW, 2060
Singapore
Singapore Land Tower, Level 46, 50 Raffles Place, 04862
Ready to build your
offshore team?
Book a free 30-minute consultation. We'll map out exactly which roles to offshore, the expected cost savings, and a realistic timeline.