Offshore loan processors
Dedicated offshore loan processors for Australian mortgage brokers and lenders. ApplyOnline/Simpology proficient, ACL compliance-trained, AU-timezone.
Loan files that keep moving
Dedicated offshore loan processors who are ApplyOnline / Simpology proficient and ACL compliance-trained — clearing your pipeline on Australian hours.
- ApplyOnline / Simpology proficient
- ACL compliance-trained
- Real-time, on Australian hours
What they do
The full scope of an offshore loan processor role at Vault.
Application management
Receive, review, and process loan applications from submission to conditional approval. Manage document collection and verification.
Document collection & review
Request, chase, and verify supporting documents — payslips, tax returns, bank statements, identity docs — against lender checklists.
Lender submissions
Prepare and submit complete loan files to lenders via ApplyOnline, Simpology, or direct portals. Track progress and respond to queries.
Compliance documentation
Ensure all files meet responsible lending, ACL, and best interests duty requirements. Maintain compliant file notes and audit trails.
Lender correspondence
Manage day-to-day communication with lenders — conditional approval responses, valuations, AIP tracking, and approval queries.
Pipeline reporting
Maintain accurate CRM records, produce daily pipeline reports, and update brokers on application status.
What to look for
How Vault screens and selects offshore loan processors for AU brokerages.
ApplyOnline / Simpology Proficiency
Every candidate is assessed for proficiency in AU mortgage platforms. Loan processors placed by Vault are productive from day one.
Responsible lending awareness
Screened for understanding of responsible lending obligations, the best interests duty, and ACL compliance requirements in AU mortgage broking.
Documentation accuracy
Loan processing is detail-intensive. We screen for accuracy and thoroughness under volume — the attributes that prevent rework and compliance issues.
AU lender product knowledge
Candidates are assessed for familiarity with major AU lenders, their credit policies, and submission requirements to reduce back-and-forth.
Get a dedicated offshore loan processor
Free 30-minute consultation — scoped to your pipeline volume, systems, and lender mix.