Offshore teams for fintech companies
Scale your ops, compliance, and support teams without scaling your AU payroll. Dedicated, AUSTRAC-aware offshore staff — operational in 4–6 weeks.
Ops and support that scale with your platform
From customer onboarding to compliance monitoring, your offshore fintech team plugs into your stack and your SLAs — AUSTRAC and ASIC aware, on Australian hours.
- AUSTRAC / ASIC-aware operations
- QA, customer support, and back-office cover
- Works inside your tools and tickets in real time
Roles we place
Operations, compliance, and tech support talent for Australian fintechs.
Customer Operations
Phone, email, and live chat support for your fintech platform. AU-accented, finance-trained, and product-knowledgeable. Covers AEST hours without the AU salary.
QA Engineers
Manual and automated testing for lending, payments, and wealth platforms. Regression testing, UAT, and release support — integrated with your dev cycle.
Compliance Operations
AML/CTF monitoring, KYC/KYB processing, sanctions screening, and regulatory reporting. Built for AUSTRAC, ASIC, and APRA-regulated fintechs.
Data & Reporting Analysts
Dashboard maintenance, MIS reporting, portfolio analytics, and data reconciliation. Turn raw platform data into decision-ready insight.
Fraud & Risk Ops
Transaction monitoring, dispute resolution, chargeback management, and fraud rule tuning. Keep your risk ops team running 24/5 without the AU cost.
Onboarding & KYC Teams
Customer identity verification, document review, and account activation for digital lending and payments platforms. Fast, accurate, compliant.
Built for Australian fintechs
We understand the compliance, scale, and speed requirements of regulated fintech businesses.
AUSTRAC & ASIC Compliant Operations
Team members placed in compliance and ops roles are trained on Australian AML/CTF obligations, ASIC regulatory requirements, and APRA prudential standards — not generic BPO scripts.
Integrated with Your Tech Stack
Our fintech candidates come with experience across Salesforce, Zendesk, Jira, Confluence, AWS, and common AU lending and payments platforms. Minimal onboarding friction.
Scale Ops Without Raising a Round
Offshore teams let you grow operations headcount at 40 cents on the dollar. Perfect for post-seed fintechs that need to scale support and compliance without burning runway.
Security Meets Regulatory Expectation
ISO 9001 and ISO 27001 certified. PEZA-registered. NDA-bound staff. For fintechs holding client financial data, our security posture is designed to pass due diligence from investors and regulators alike.
Scale Your Fintech Operations
Book a free consultation to map out which ops and compliance roles make sense to offshore — and get a realistic cost and timeline.