Offshore teams for mortgage brokers
Loan processors, credit analysts, and settlement coordinators — dedicated offshore staff for Australian mortgage brokerages. ACL compliant, AU-timezone, all-inclusive pricing.
Roles we place
Every role is finance-specific, compliance-trained, and AU-timezone.
Loan processors
End-to-end application processing from submission to conditional approval. ApplyOnline, Simpology, and lender portals.
Credit analysts
Serviceability calculations, credit policy assessment, financial analysis for residential and commercial applications.
Settlement coordinators
Pre-settlement conditions, discharge coordination, title search reviews, post-settlement reconciliation.
Loan administrators
File management, compliance documentation, lender correspondence, broker support admin.
Compliance officers
ACL/AFCA obligations, responsible lending file reviews, breach identification, compliance register maintenance.
Customer support officers
Client enquiries, application status updates, post-settlement support — AU-timezone, your brand voice.
Why Vault for mortgage brokers?
ACL & responsible lending trained
Every team member receives training on ACL obligations, responsible lending requirements, AFCA obligations, and the mortgage broker best interests duty.
Aggregator platform literate
We source staff experienced with Simpology, ApplyOnline, NextGen, FLEX, and major CRMs. No learning curve on AU mortgage systems.
Your processes, not ours
Offshore staff integrate into your existing workflows. They work in your systems, follow your checklists, and represent your brand.
Scale to pipeline demand
Add processors when volume spikes, reduce when it eases. One all-inclusive monthly fee — no long-term AU employment commitments.
Close more deals — without growing AU headcount
Book a free 30-minute consultation. We'll scope the right roles, costs, and timeline for your brokerage.