Offshore teams for fintech
Ops, compliance, QA, and customer support teams for regulated Australian fintech platforms. AUSTRAC and ASIC aware, AU-timezone, fully managed.
Ops and support that scale with your platform
From customer onboarding to compliance monitoring, your offshore fintech team plugs into your stack and your SLAs — AUSTRAC and ASIC aware, on Australian hours.
- AUSTRAC / ASIC-aware operations
- QA, customer support, and back-office cover
- Works inside your tools and tickets in real time
Roles we place
Finance-specific, compliance-trained, AU-timezone.
Operations analysts
Back-office ops, workflow management, exception handling, and operational reporting for regulated fintech platforms.
Compliance officers
AUSTRAC AML/CTF compliance, ASIC conduct obligations, regulatory change monitoring, and breach management.
QA analysts
Test case writing, regression testing, UAT coordination, and quality assurance for fintech product releases.
Customer support
Tier 1 and Tier 2 customer support for fintech products. AU-timezone, escalation paths, your brand voice.
KYC / onboarding officers
Customer identity verification, KYC document review, AUSTRAC onboarding compliance, and CDD screening.
Data analysts
Reporting, dashboarding, data quality, and operational analytics support for fintech operations teams.
Why Vault for fintech?
AUSTRAC & ASIC aware
Staff trained on AUSTRAC AML/CTF obligations, reporting requirements, KYC/CDD standards, and ASIC conduct obligations for regulated platforms.
Regulated platform experience
We source candidates with experience in regulated environments — not general tech support staff. They understand licensing, obligations, and risk.
Agile-compatible teams
Offshore fintech staff are experienced working in sprint-based, product-led environments with Jira, Confluence, Slack, and remote-first tooling.
Scale with product growth
As your fintech scales, we scale with you — adding ops, compliance, or support staff within weeks without permanent AU employment overhead.
Scale your fintech operations — without the overhead
Free 30-minute consultation — we'll scope the right ops, compliance, or support roles for your platform.